Blog by StartLabs mentor – Tirstan Kromer: Customers and Causality

When looking for product/market fit, we start with the customer. That’s the “market” part of product/market fit.

Everything starts and ends with the customer.

Sometimes we start with the product or the friggin’ awesome technology. Sometimes we might fool ourselves into starting with what we can get funding for. But at some point, we always backtrack to the customer.
Having a clear customer hypothesis is the first part of an MVP.

Our value proposition is a value proposition for a specific customer segment. Our channels are channels to reach a specific customer segment.

Our relationship with our customers, depends how a specific customer segment prefers to communicate.

So what makes a customer a customer?

Read more HERE.